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Presentations from the 2018 Quality Improvement Scientific Symposium

12 Jan 2024

Presentations from the Health Quality & Safety Commission's 2018 Quality Improvement Scientific Symposium.

Professor Alan Merry (chair, Health Quality & Safety Commission) Opening address

Bronwyn Hayward, disability advocate

Fresh flowers in my bathroom: Diverse stories of disability to spark ideas for flower placement

Morning tea and poster viewing

Paul Plsek

Chair of innovation, Virginia Mason Medical Center; innovator-in-residence, MedStar Institute for Innovation; senior visiting fellow, Ko Awatea; consultant, author and developer of DirectedCreativity™

Improving quality and patient safety in a complex world (1.2MB, PDF)
Rapid fire sessions
Concurrent 1 Concurrent 2

Measuring and optimising implementation of diabetes control strategies within primary care and developing cost-effectiveness model

Dr Nelson Aguirre, University of Auckland

Why is it so hard to plan? Implementing estimated dates of discharge prior to admission (2.2MB, PDF)

Andrew Jones, project manager, Auckland DHB

Using data for improvement: Developing youth specific indicators for improvement in primary care (932KB, PDF)

Sarah Upston, clinical & quality improvement team leader, Tū Ora Compass Health

See, best practice works! – Seeing success in a team approach to discharge planning (2.2MB, PDF)

Andrew Jones, project manager, Auckland DHB

Increasing access to wellness support in primary care: Meeting people at the top of the cliff (2.2MB, PDF)

Nicholas Cao, health psychologist, self-management co-lead, Nirvana Health Group

Medication adherence post-cardiac stent (1.7MB, PDF)

Fran Mitchell, quality improvement coordinator, Nelson Marlborough Health (DHB)


People powered: partnering to co-design health & care services (2.1MB, PDF)

Come and learn about those who are succeeding with co-design and how they did it.

Dr Lynne Maher, innovation and improvement clinical director, Ko Awatea

Solving problems in 5 days instead of 5 months, or 5 years (1.7MB, PDF)

How to use Rapid Improvement Events to accelerate your problem solving

John McTaggart, improvement manager, Auckland DHB

  Rapid fire sessions
Concurrent 1 Concurrent 2

Planned pregnancy: It's a woman's choice - Identifying barriers and improving access to long-acting reversible contraception in primary care

Cindy Blackwell, improvement advisor, Ko Awatea, Counties Manukau Health

Strategic deployment of a quality system at Emerge Aotearoa

Ken Kok, senior improvement specialist, Emerge Aotearoa

Keringle Park’s continence promotion programme - dementia with dignity – promoting normal

Nadine O’Brien, clinical manager, Kerinle Park Residential Care

Improving patient safety & care by learning from minor-moderate adverse events (4.1MB, PDF)

Chantelle Waters, health informatics officer, Canterbury DHB

Health coaching: can we afford not to? (2.5MB, PDF)

Nicholas Cao, health psychologist, self-management co-lead, Nirvana Health Group

Rapid Improvement Event ED/AMU

Catherine Thorley and Lynette Baines, clinical nurse specialists, Waikato DHB

Afternoon tea and poster viewing

Paul Plsek

The myth of resistance to change (747KB, PDF)


Angela Lambie

Safety in practice community pharmacy pilot programme (236KB, PDF)

Avril Lee

Supporting junior doctors in safe prescribing (547KB, PDF)

Barbara Corning-Davis

Creating a SMART quality training programme (295KB, PDF)

Improvement resource collaborative (1.8MB, PDF)

Laura Broome

Achieving equitable outcomes in eye health (390KB, PDF)

Lisa Eskildsen

A large-scale initiative to improve NSAID prescribing safety: The story so far (416KB, PDF)

Scott Crawford

A quality initiative: Hand calculations to clinical 'app' – SCIMA (1.3MB, PDF)

Shana Hall

ACTIVE ward (842KB, PDF)

Suzanne Proudfoot

Building improvement capability in New Zealand's health care system (584KB, PDF)

Published: 12 Jan 2024 Modified: 12 Jan 2024