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Open Book: Delay due to the use of an unfamiliar acronym (February 2016)

16 Nov 2021

This report alerts providers to the potential danger of using unfamiliar acronyms in communications between services.

In this case, the use of an unfamiliar acronym resulted in a delay for a patient receiving an urgent diagnostic test to inform treatment decisions. It highlights the risk of using service-specific language in communications between different services involved in a patient’s care.

Published: 16 Nov 2021 Modified: 16 Nov 2021