Displaying 31 - 35 of 35 results
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Measuring culturally safe care through the patient experience surveysTwo documents describing the process followed by the Commission to identify key concepts and develop questions to measure patient experience of culturally safe care in the New Zealand patient experience surveys.
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New Zealand patient experience survey programme refresh 2019/20This document describes the process the Health Quality & Safety Commission (the Commission) and its contracted provider, Ipsos, undertook in 2019/20 to review and refresh the New Zealand patient experience survey programme.
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Co-designing nudges: Phase two of raising the bar on the national adult inpatient experience surveyRaising the bar on the national patient experience survey responds to the adult national inpatient experience survey results by investigating the lower scoring areas of the survey and recommending interventions to improve these results.
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Primary care patient experience survey: Foundation standard / Cornerstone accreditationA summary of the foundation standard / Cornerstone accreditation for general practices participating in the primary care patient experience survey.
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Development of patient experience indicators for New ZealandKPMG has developed a report on the development of patient experience indicators for New Zealand for the Commission.