Displaying 21 - 30 of 32 results
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Adult hospital patient experience survey: What have we learned from 5 years’ results?This report sets out major themes from the results of the adult hospital patient experience survey since its inception in 2014. It covers how responses have changed over that time, and the variation in responses between different groups.
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Patient experience surveys: Privacy impact assessment reportThis report addresses the impact that the survey and reporting may have on individual privacy, and outlines steps to assess and minimise potential areas of risk along with compliance with the information privacy principles.
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Adult hospital inpatient experience survey: methodology and proceduresThese flyers for patients are to promote the adult hospital patient experience survey in hospitals.
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Measuring culturally safe care through the patient experience surveysTwo documents describing the process followed by the Commission to identify key concepts and develop questions to measure patient experience of culturally safe care in the New Zealand patient experience surveys.
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New Zealand patient experience survey programme refresh 2019/20This document describes the process the Health Quality & Safety Commission (the Commission) and its contracted provider, Ipsos, undertook in 2019/20 to review and refresh the New Zealand patient experience survey programme.
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Co-designing nudges: Phase two of raising the bar on the national adult inpatient experience surveyRaising the bar on the national patient experience survey responds to the adult national inpatient experience survey results by investigating the lower scoring areas of the survey and recommending interventions to improve these results.
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Open Book: Dispensing errors: Learning from the national primary care patient experience survey (Jan 2019)This report alerts providers to key medication-related findings from the national primary care patient experience survey, and includes some recommendations for improvement.